Booking policy

Tentative bookings will be held for a maximum of 14 working days. The Club reserves the right to cancel any tentative bookings not confirmed and will release the booking date.

Deposits and Confirmations

Confirmation of functions are required within 14 days of the booking being made.  Functions requiring the use of the Sapphire Room or Auditorium also require a deposit of $500.00 within 28 days of the booking being made.

Function final requirements

Final confirmation of menus, approximate numbers, beverage requirements, entertainment, audio / visual requirements, room set ups & starting times must be confirmed at least 1 week prior  to the event to ensure the smooth running of your function.

Guaranteed numbers

Guaranteed numbers are required no later than 1 day prior to the event.  A short fall of 5 will be permitted, any shortfall greater than 5 will be charged at the quoted cost.

Pricing

All pricing will be as outlined unless previous arrangements have been made with the Catering Department

Payment

All function accounts are to be paid in full no later than 1 week after the event unless previous arrangements have been made with the Catering Department.

Cancellations

In the event of a cancellation of any booking requiring a deposit, the following policy applies:

• Cancellations notified six months prior to the function date will receive a full refund of deposits paid;
• Cancellations notified between one and six months prior to the function date will receive a refund of 50% of the deposit paid; or
  
• Cancellations received after one month prior to the function date will forfiet the deposit paid.

Security

Club Sapphire will not accept responsibility for the loss or damage to any equipment or merchandise left on the premises prior to, during, or at the conclusion of the function.

Compliance

Clients will assume responsibility for any & all damages caused during the function.

Fire & Safety

Club Sapphire retains the right to adjust any room or equipment set up to ensure that any Fire and Safety codes are not breached.

General

No foodstuffs or alcohol are to be brought onto or taken from the club premises under any circumstances as per health regulations.

All guests are bound to adhere to the regulations & guidelines as per the Registered Clubs Act & the Club’s constitution and by-laws whilst on the premises at all times.